HOW TO FILL IN THE FORM
Please follow the steps outlined in the video.
It is mandatory to fill in the serial number, we know that it sometimes is difficult, but we need it to validate with our production data. All the fields with an * are mandatory fields – the form will not be sent unless these fields are completed.
After sending the claim form you will receive a confirmation email to the email address you have provided with a RMA number, please check that you have received this email, if you have not received this email then the claim form has NOT been sent. You will need to repeat the claim process.
The RMA number should be used if you want to get in touch with us regarding your claim.